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For North American customers, Toho Technology maintains a service office in San Jose, California.
Trained and experienced service technicians from this office are available for immediate customer support via a toll free number that also is forwarded to a personal cell phone of an available service technician after regular business hours to provide for 7 X 24 supports.
During the warranty period and after the warranty period, “System Down” calls have priority over maintenance or intermittent problems.
On-site support
within 5 business days or shorter depending on the situation
Service Support hours
Monday~ Friday 9:00 AM to 5:00PM
After-hours telephone support 24/7
Toll Free Service Number
888-2320-FLX (888-232-0359)
Email
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